Frequently Asked Questions
Everything you need to know about shopping with Access Denied.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
How do I initiate a return or exchange?
We offer a 30-day return policy. Simply visit our returns portal with your order number and email address to generate a prepaid shipping label.
Are your products ethically sourced?
Yes, we prioritize sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
How can I track my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's real-time tracking page.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How do I find my correct size?
Each product page features a detailed 'Size Guide' link. We recommend comparing your measurements against our chart to ensure the perfect fit.